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Industry Specialized Packaging & Design Services

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Shipping &  Return Policy

Order Policy

Orders less than $42.00 will be subject to a $6.00 transfer and re-boxing fee. Extra steps taken to ensure accuracy and safety when assembling less than case quantity orders are the reason for the additional cost. No custom or special orders will be eligible for return. All handling, transport and shipping charges will be the responsibility of the buyer. Buyer takes full responsibility for the package once package is received by the shipping carrier. Special shipping instructions must be noted upon placing order. If a signature is required it must be requested upon order placement, a fee may be charged for this service and additional requests. Shipping address will be listed on estimate or invoice that is supplied via email. Please confirm this address upon ordering. We will not be held liable for shipments routed to the wrong address and buyer may be responsible for re-routing fees.

In the event a product is listed at an incorrect price mistakenly CannaPack Solutions reserves the right to void or cancel any orders for the product listed at the incorrect price. Prices are subject to change without notice and although we do our best to keep pricing listed online current it may not always be 100% accurate. Due to the varied applications of the products sold by CannaPack Solutions product compatibility cannot be guaranteed. Case quantities and pricing may fluctuate depending on production specifications.

Shipping Policy

We do our best to get your order out as quickly and accurately as possible. We use a variety of courier companies depending on the conditions to get your order to you reliably and cost effectively. Most order will be shipped via UPS unless otherwise specified during checkout or upon ordering. A tracking number will be sent to your default email account upon order shipment. Order shipment cutoff time is 3:30pm M-F. Due to circumstances beyond our control we cannot guarantee order shipping, transit or arrival times. We may give you an estimated arrival date but this is just an estimate based on standard transit times. We will not be held responsible for production delays or order delivery delays due to circumstances beyond our control. Orders going to Post Office must be shipped via USPS. We will not ship using customer shipper account numbers.

Will Call Policy

Will Call service is available M-F on days of business operation. Adequate time must be given in order to prepare your order. Order prepayment may be required for will call orders. This reduces customer waiting time and increases order accuracy. Any orders not picked up after 36 hours from the intended pickup time may be placed back in inventory.

Return Policy

If you are not completely satisfied with your product or perhaps received the incorrect product we will do our best to make it right. Buyer assumes full responsibility for order inspection upon arrival and notification of discrepancies or errors regarding the order. All orders must be picked up within 10 days after customer is notified order is ready for shipment. Once we have we received the returned items we will process the exchange, return and credit if the product meets the conditions for returns. Reports of damage, product defects and order errors must be claimed within 6 days after receiving order and may be returned within 14 business days after receiving order. For all approved returns a restocking fee of 15% will be applied. All returned items received must be undamaged and in salable condition. No returns of partial case quantities or quantities other than are offered at the time of returned are accepted. No custom or special orders will be eligible for return. When the return is approved a return shipment label can be emailed, faxed, or shipped to you. Please request a return shipment via the contact us form.

All handling, transport and shipping charges will be the responsibility of the buyer. Buyer takes full responsibility for the package once package is received by the shipping carrier. Special shipping instructions must be noted upon placing order. If a signature is required it must be requested upon order placement, a fee may be charged for this service and additional requests.

Copyright Notice - Use of Material from this Site

The materials displayed on this website, including, but not limited to, all written material, photographs, illustrations, artwork and other graphic material, and names, logos, trademarks, and service marks, are the property of CannaPack Solutions or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws and treaties. You are authorized to view, copy, and print the documents, related graphics, and materials published by CannaPack Solutions on this website subject to the following conditions:

use is for noncommercial, personal, or informational purposes only;
no documents or related graphics available from this website are modified in any way; and
no graphics available from this website are used separately from accompanying text.
Modification or use of our documents, related graphics, and materials for any other purpose is a violation of CannaPack Solutions copyright and other proprietary rights. As a website user, you agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or otherwise use any material from this website without the express prior written consent of CannaPack Solutions.

By downloading, printing, or linking to any materials from our website, you agree to these terms. If you do not agree to these terms, do not use our website or download or print any materials from it.

Trademarks and Their Usage

This website contains many of the valuable trademarks, names, titles, logos, images, designs, copyrights, and other proprietary materials ("Trademarks") owned and registered by CannaPack Solutions and its subsidiaries. The Trademarks are used by CannaPack Solutions and its subsidiaries and licensees throughout the world.

Nothing contained on the website should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the website. CannaPack Solutions will aggressively enforce its intellectual property rights to the fullest extent of the law, should any misuse occur of our Trademark in violation of the Terms and Conditions set forth herein.

Only CannaPack Solutions and its licensees may use the Trademarks in advertising, promotional, and sales materials. You may not use CannaPack Solutions’s Trademarks on or in connection with websites, products, packaging, manuals, promotional/advertising materials, or for any other purpose except pursuant to an express written trademark license from CannaPack Solutions. You may not use a CannaPack Solutions Trademark in a disparaging manner. You may not use any CannaPack Solutions Trademark in a manner that would imply CannaPack Solutions's affiliation with or endorsement, sponsorship, or support of a third party product or service without written permission. You may not manufacture, sell, or give away merchandise items, such as T-shirts and mugs, bearing any CannaPack Solutions Trademark, except pursuant to an express written trademark license from CannaPack Solutions. You may not imitate the distinctive CannaPack Solutions packaging, website design, logos, or typefaces. You may not use or imitate any CannaPack Solutions slogans or taglines.