Visit the Contact Us page here or give us a call at (877) 302-2247.
Yes, if you prefer you can supply a prepaid shipping label or have the courier of your choice pick up your order. In addition you can pick up the order in person via Will Call. If using a hired courier authorization must be granted to shipping company from the buyer’s purchasing department.
Yes, Will Call service is available M-F on days of business operation. Adequate time must be given in order to prepare your order. Order prepayment may be required for will call orders. This reduces customer waiting time and increases order accuracy. Any orders not picked up after 36 hours from the intended pickup time may be placed back in inventory. If you would prefer to pick up your order you may do so at our facility. Will Call hours are 2pm-5pm PST. Our office is located at 17225 Sierra Hwy Canyon Country, CA 91351. Please email or call to confirm pick up time.
In most instances your order can be canceled if the order has not been shipped out. Certain restrictions apply and an order restocking fee may be charged. For more information review our return policy found here.
To place an order as a wholesale customer please submit a copy of your California Issued Seller’s Permit along with a completed and signed copy of the California Resale Certificate found here. ?%?%?%?%%?
Typically your order will ship out the same day if ordered before 3:00pm PST, we strive to get your order out in less than 48 hours for stock packaging orders. Occasionally circumstances beyond our control may delay your order. If this happens to occur we will do our best to contact you and notify you of the next available shipping date.
Yes, CannaPack Solutions routinely ships to international destinations. Contact us today to determine location serviceability and order processing requirements.
CannaPack Solutions uses UPS as our primary shipper. If you choose a Postal Box for your order destination we will use USPS for the shipping agency. To arrange a different carrier specify the carrier in your order details upon checkout or contact a service specialist at (877) 302-2247
CannaPack Solutions Accepts CASH, CHECK, VISA, MASTERCARD, DISCOVER & PAYPAL
You can place your order for packaging products or design services a few different ways. The easiest way is to place your order online. For packaging orders visit our product packaging page located here. For custom packaging orders submit your project requirements using the form below. Once your projects details are evaluated our specialist will contact you with more information. For design service pricing and information take a look at our design service guide.
If you prefer to correspond via email you can reach us at firstname.lastname@example.org. Please include your contact information and project details as well as a description of the services you are interested in.
Orders can also be placed over the phone. Feel free to contact us at (877) 302-2247 regarding your project or order status. For improved accuracy we recommend you send a purchase order with the correct contact information or complete your order online. If you prefer to order over the phone specialist are available from 10:00am - 6pm PST to facilitate your requests. If for some reason a specialist is not available please leave a message and we will contact you at the next available opportunity.
CannaPack Solutions offers full on site design studio services. From brand identity conception and graphic design services to CAD 3D packaging models we are passionate for design. Using the latest in graphic and modeling technologies we can build you your complete brand identity portfolio. Although you may only be looking for a company logo or packaging design layout our abilities extend far beyond that. You can feel confident in knowing we will be working on all cylinders to create eye catching and brand centric materials for your target market. In this crowded digital age it is important to distinguish your brand. This means creating a variety of brand promoting materials with the design intent to get attention from the right crowd. Brand Identity, Logo and Portfolio Design Graphic Design Packaging Design Label and Sticker Design Custom Packaging 3D Computer Modeling and Prototyping Website Development & Design
Yes, Cannapack Solutions offers you a variety of materials and options for your marketing needs. From business cards to posters, CannaPack Solutions uses the latest in printing, converting and finishing technologies to bring you high quality cost effective marketing materials. For more information on the printing services available contact us at email@example.com
Project time will depend on a variety of factors. Simple designs often can be completed the same day whereas more intensive projects could take several weeks. An estimated lead time will calculated after your project details are reviewed. Please include as much information as possible when submitting design request. If all information is not available the project may be put on hold pending further information. We will do our best to create the design based around your input and supplied descriptions. In order to produce art as closely as possible to the intent of your design we ask you to include all relevant information about the project including any reference pictures, files or documents. This will reduce design time and create a more authentic representation of your brand. For more information about our design services please visit our design page here.
Stock Packaging FAQ
While the individual layers’ of the package are recyclable the process of separating these layers for the recycling process is extremely difficult and costly. Multiple package material types are often required to ensure proper barrier protection, maintain package integrity and allow reuse. The longevity, reusability, size, weight, and flexibility of the package is optimized for energy efficiency. Energy saved during the creation, transport and storage of the package far exceeds that saved form the recycling process when compared to that of a standard recyclable rigid containers. In addition only a small percentage (often less than 15%) of all plastics are recycled and the uses for those recycled materials is limited. New technologies are emerging to increase the renewable capabilities of these bonded packaging types.
Yes, CannaPack Solutions offer stock packaging in a variety of types, sizes and colors. We do our best to have a variety of products available to make your search for superior packaging products fast and easy. If you don’t see what you need let us know and we will do our best find you a solution fast.
Yes, for a free sample of our stock products fill out our sample request form found here or email us your request at firstname.lastname@example.org. Shipping charges may apply.
Yes, discount pricing on large orders are available and depend on number of cases ordered. Discount applies only for same case bulk ordering. Discount is not applied with multi item case orders. For a more detailed price breakdown visit our products page or contact us here to request a catalog.
No, CannPack Solutions uses only food contact safe packaging materials in all of our food packaging products. We also work with a number of analytical labs to verify package material contains no harmful chemicals or plasticizers.
Orders typically ship out within 24 hours. The orders ship via UPS from our Los Angeles facility. Once received by UPS transit time is typically less than 5 days for all orders shipped within the U.S.
The minimum order for stock packaging is one case. This is typically 1000 or 500 pieces. For certain products half or partial case quantities are available, additional fees may apply. For more information on partial case orders please contact us at email@example.com.
Custom Packaging FAQ
A digital paper proof is supplied with every custom packaging order. This typically is very close to the final package dimensions and color. A physical sample of the final package are available. Due to the intensive setup required for the samples additional costs may apply.
Yes, CannaPack Solutions offers a variety of custom packaging types. From fully printed custom stand up pouches to custom film for your packaging machine CannaPack Solutions has you covered. Contact us today with your project details and we will get your packaging project started.
We offer the ability to both have your package custom printed without the need to apply labels or if you plan on changing designs often we offer onsite professionally printed labels in quantities as few as 500 pieces. We typically recommend going to custom printed bags if you plan on using more than 5,000 pieces/Month of the same designed package. We have found by switching from labels to custom printed bags most customers spend about half the cost on their packaging and double their production speed. Also because of a more professional appearance the branded packaging gains better market legitimacy and more customer awareness.
For a typical custom package design a maximum of 8 colors can be used. The number of colors in a design typically dictates setup charges. With the printing techniques used during production a physical cylinder must be created for each specific color used. Material type and design may limit color use. Due to the production process white is considered a color and is often necessary base color for all printing. By using a white backing this ensures all printed colors are true and not affecting by base pigments. Although vector files are easier to print due to the color mode used pictures and pixel files can be accepted although color accuracy and print quality may be affected.
For the highest quality and most accurate color matching we recommend you use spot or Pantone colors during your design. Images can be printed using the CMYK color but may suffer from color matching or quality issues.
Lead time for packaging orders vary depends on the package type and deadline requirements. Typically from the time final artwork is accepted to the time the order is shipped is typically less than 10 weeks. Custom orders can be expedited to as little as 3 weeks if required though additional fees may be incurred. A paper or tear sample can be made available in as little as 2 weeks.
The minimum order quantities for custom packaging is typically more than 10,000 pieces per package design. The equipment used in production is very large and takes time to setup. The advantage is superior print quality and package construction. For the most accurate MOQ feel free to contact one of our custom packaging specialists.